Case Studies Merchandising
MERCHANDISING STUDY
Supermarket Multiples Case Study

Client: Carphone Warehouse
Campaign location: 150 Sainsbury's stores nationwide
Brief:
To merchandise, update and maintain range changes of mobile phone and land line phones, re-arrange displays and all POS material nationwide, across all selected Sainsbury's stores.
Campaign Description:
Merchandising staff executed a one off visit to all stores to execute the following merchandising:
- Remove old POS, dummy display product, tiles etc.
- Place new POS cards / dummy product onto display .
- Replenish leaflets / telecoms guides.
- Thorough cleaning of display.
- Reporting on maintenance of display / cabinet and store feedback.
Results:
- Link Communication recruited and trained a nationwide team of merchandisers, who were each allocated a number of local Sainsbury's stores in their region to service.
- Field teams were shown how to conduct the complex range changes, how to complete the extensive reporting mechanism, which identified any issues to be resolved.
- Field teams then resolved any outstanding issues with re-visits, scheduled within a 48-hour period of the initial activity.
- Range changes, updates and installation of new POS / POP units, set up across 350 stores within a three day period.